Last Updated: August 17, 2026
DIY Supplies Center respects your privacy and is committed to protecting the personal information you provide when visiting or interacting with our website.
This Privacy Policy explains what information we may collect, how we use it, the third-party services that may receive information, and the choices available to website visitors.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Request information about a product or service
- Contact one of our store locations
- Subscribe to email communications or promotions
- Create or use an account, if available
- Make a purchase or submit transaction information, if applicable
- Communicate with us through the website
The information collected may include your name, email address, telephone number, mailing or shipping address, billing information, order information, and any other information you choose to provide.
When payments are processed through a third-party payment provider, certain payment information may be collected and processed directly by that provider. DIY Supplies Center may not directly receive or store complete payment card information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, tags, server logs, analytics tools, embedded services, and similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website or source
- Pages viewed
- Links and buttons clicked
- Date and time of visits
- Website interactions
- General usage and performance information
We may use this information to operate the website, understand how visitors use it, improve website performance, measure marketing effectiveness, maintain security, and improve the customer experience.
Cookies and Similar Technologies
Our website uses cookies and similar technologies for various purposes.
These technologies may include:
Necessary Cookies
These cookies support essential website functionality, security, form processing, fraud and spam prevention, and other features required for the website to operate properly.
Analytics Cookies
Analytics technologies help us understand how visitors find and use our website, including which pages are visited, how visitors navigate the site, and general information about website performance.
Advertising and Marketing Cookies
Advertising technologies may be used to measure advertising performance, understand how visitors interact with our website after seeing an advertisement, create audiences for advertising campaigns, and deliver or measure relevant advertising on third-party platforms.
Functional Cookies
Certain third-party website features, embedded content, maps, or other functionality may use cookies or similar technologies in order to operate.
Where required or appropriate, visitors may be given the opportunity to accept, reject, or manage certain non-essential cookies through a cookie consent tool.
Visitors may also control cookies through their browser settings. Blocking or deleting certain cookies may affect website functionality.
WordPress
The DIY Supplies Center website is built using WordPress.
WordPress, our website hosting environment, and plugins or services integrated with WordPress may use cookies or process technical information necessary to provide website functionality, maintain security, prevent spam, operate forms, improve performance, and support other website features.
The plugins and technologies used to operate the website may change periodically as the website is maintained, secured, and improved.
Google Analytics
We use Google Analytics, including Google Analytics 4, to better understand how visitors interact with our website.
Google Analytics may collect information about website usage, including browser and device information, approximate geographic information, pages viewed, sessions, traffic sources, website interactions, and other usage information.
We use this information to evaluate website traffic, understand how visitors find and use the website, improve navigation and content, measure marketing efforts, and improve the overall website experience.
Google may use cookies and similar technologies in connection with Google Analytics.
Information processed by Google in connection with these services is subject to Google’s applicable privacy practices and terms.
Google Tag Manager
We use Google Tag Manager to help manage and deploy website measurement and marketing technologies.
Google Tag Manager may be used to manage technologies such as Google Analytics, advertising tags, the Meta Pixel, and other website measurement tools.
The information collected depends on the tags and services that are activated through Google Tag Manager. These technologies may be subject to the visitor’s cookie and consent preferences where applicable.
Google Maps
Our website uses or may use Google Maps to display DIY Supplies Center locations, provide directions, and help visitors locate our stores.
When you interact with embedded Google Maps, Google may process information such as your IP address, browser or device information, map interactions, and, depending on your device settings and permissions, location-related information.
Your use of Google Maps is also subject to Google’s applicable privacy practices and terms.
Google reCAPTCHA
We use Google reCAPTCHA or related Google fraud and abuse prevention technology to help protect our website, forms, and users from spam, automated submissions, fraud, and other abusive activity.
reCAPTCHA may process technical and interaction information in order to evaluate whether website activity appears to come from a legitimate user or an automated system. It may also use cookies or similar technologies necessary to perform security and risk analysis.
Information processed through reCAPTCHA is used for website security, spam prevention, and fraud or abuse detection.
Meta Pixel
Our website uses or may use the Meta Pixel, a technology provided by Meta Platforms, Inc.
The Meta Pixel helps us understand how visitors interact with our website and measure the effectiveness of advertising on platforms such as Facebook and Instagram.
Depending on your cookie preferences and applicable requirements, the Meta Pixel may collect or receive information about:
- Website visits
- Pages viewed
- Website interactions
- Referral information
- Browser and device information
- IP address
- Advertising interactions
- Certain identifiers associated with cookies or browsers
We may use this information to measure advertising performance, understand whether advertising leads to website activity, build advertising audiences, and improve our marketing campaigns.
Meta may process information collected through the Meta Pixel in accordance with its own privacy policies and terms.
Where required, advertising technologies such as the Meta Pixel will be subject to the visitor’s cookie consent choices.
Advertising and Remarketing
We may use information collected through cookies, pixels, analytics tools, or advertising platforms to measure advertising performance and conduct remarketing or audience-based advertising.
Remarketing allows advertising platforms to show advertisements to people who have previously visited or interacted with our website.
The availability of personalized advertising and the information used for these purposes may depend on your device settings, browser settings, cookie preferences, and the settings associated with third-party services you use.
Email Marketing
If you choose to subscribe to our email list, promotions, product information, newsletters, or other marketing communications, we may collect information such as your name and email address.
We may use a third-party email marketing provider to store subscriber information and send communications on our behalf.
Email marketing platforms may also collect information relating to email delivery and engagement, such as whether an email was delivered, opened, or whether a link within an email was clicked, where supported by the recipient’s email software and applicable settings.
We may use this information to manage our mailing list, understand engagement, and improve future communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email or by contacting us.
Transactional or service-related communications may still be sent when necessary to fulfill a request, order, account activity, or other business interaction.
Contact Forms
When you submit information through a contact form, quote request, inquiry form, or similar feature, we use the information you provide to respond to your request and provide the requested information or service.
Form submissions may be transmitted through our website hosting provider, WordPress plugins, email systems, spam prevention services, or other service providers that assist us with receiving and responding to inquiries.
How We Use Information
DIY Supplies Center may use information collected through the website to:
- Respond to questions and inquiries
- Provide product and service information
- Provide customer service
- Process requests and transactions
- Communicate with customers
- Send marketing communications when permitted
- Operate and maintain our website
- Improve website functionality and content
- Analyze website usage and traffic
- Measure advertising and marketing performance
- Protect against fraud, spam, and misuse
- Maintain website and information security
- Maintain appropriate business records
- Comply with legal and regulatory requirements
- Protect our rights, property, customers, and business
How We May Share Information
We may share information with trusted service providers that assist us in operating our website or conducting our business.
These providers may include:
- Website hosting providers
- WordPress developers and website maintenance providers
- Analytics providers
- Advertising and marketing platforms
- Email marketing providers
- Payment processors
- Shipping or delivery providers
- Website security providers
- Spam and fraud prevention providers
- Cloud service providers
- Customer service and communication providers
- Other vendors necessary to operate our website and business
These companies may process information as necessary to provide services to us or as otherwise permitted by applicable law and their agreements with us.
We may also disclose information when reasonably necessary to comply with applicable law, regulations, subpoenas, court orders, government requests, or other legal processes.
Information may also be disclosed when necessary to protect the rights, property, safety, or security of DIY Supplies Center, our customers, website visitors, or others.
If all or part of our business is involved in a merger, acquisition, restructuring, financing, sale, or other business transaction, information may be transferred as part of that transaction.
We Do Not Sell Products Based on Personal Information
DIY Supplies Center’s collection of website information is intended to operate our website, serve our customers, understand website usage, improve marketing, and support our business operations.
Certain advertising and analytics technologies may involve the sharing of identifiers or website activity with third-party platforms for advertising or measurement purposes. Depending on applicable privacy law, some of these activities may be treated differently or may provide visitors with additional privacy choices.
Visitors may use our cookie preference tools, where available, to manage non-essential analytics and advertising technologies.
Third-Party Websites and Services
Our website may contain links to manufacturers, suppliers, social media platforms, payment services, mapping services, or other websites operated by third parties.
DIY Supplies Center does not control the privacy practices of third-party websites.
When you leave our website or interact directly with a third-party service, the privacy policy and terms of that third party apply.
We encourage visitors to review the privacy policies of third-party services they use.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, comply with applicable obligations, resolve disputes, enforce agreements, and protect our business.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data Security
DIY Supplies Center uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Visitors should use appropriate care when providing personal information online.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to request:
- Access to certain personal information
- Correction of inaccurate personal information
- Deletion of certain personal information
- Information regarding how certain information is used or shared
- Withdrawal from certain marketing communications
- Choices regarding certain analytics or advertising technologies
You may also manage certain cookies and tracking technologies using the cookie preference options available on our website or through your browser settings.
To submit a privacy-related request, please contact DIY Supplies Center using the contact information below.
We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
DIY Supplies Center does not knowingly collect personal information from children under 13 through the website.
If we become aware that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
DIY Supplies Center may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, third-party services, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.
We encourage visitors to review this Privacy Policy periodically.
Contact DIY Supplies Center
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
DIY Supplies Center
1973 Bay Ridge Parkway
Brooklyn, NY 11204
Phone: (718) 331-8818
You may also contact us through the contact form available on our website.